| After-sales Service: | 24hours /7 Days Per Week |
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| Warranty: | 1 Year |
| Laser Visibility: | Visible |
| Applicable Material: | Metal |
| Cooling System: | Air Cooling |
| Technical Class: | Pulse Laser |
| Samples: |
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| Customization: |
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Audited Supplier
| Product Name | Fiber Laser Marking Machine |
| Laser Type | Fiber |
| Model | JC-100A |
| Certification | CE, ROHS, FCC, ISO, etc. |
| Power | 20W(30W,50W,100W optional) |
| Brand | JINGCHUANG |
| Country of Origin | CHINA |
| Work Precision | ±0.01mm |
| Support Format | PLT, DST, AI, DXF, BMP, JPG, CAD,CDR, DWG,PCX |
| Software | EZCAD |
| Cooling Way | AIR COOLING |
| Work Area (mm) | Standard 110x110mm /175x175mm (customized) |
| Min Line Width | 0.017mm |
| Min Character | 0.15mmx0.15mm |
| Wavelength | 1064nm |
| After-Service | Engineers available to service machinery overseas |
| Laser Repetition Frequency | 20KHz-80KHz(adjustable) |
| Power Demand | AC220V/50HZ/2A, as per client's country power requirement |
| Optimum Working Temperature | 10-35 °C |
| Marking Depth | 0.01-1.0 mm (subjejct to material and laser power) |
JINGCHUANG (Tianjin) Laser Technology Co., Ltd. (JATTRA GROUP) started in 2015, the founder comes from the Swiss Bystronic Group, the company technical team are from more than 10 years of experience in the laser industry. The company uses the most advanced modern industrial technology means engaged in fiber laser cutting machine, fiber laser pipe cutting machine , fiber laser welding machine , fiber laser marking machine ,CNC bending machine, sheet metal complete sets of related industrial equipment and sales. Products are widely used in precision machinery, auto parts , kitchen hardware, electronic appliances, smart home and many other industries.
Exhibition
Installation and debugging
Technicians can be sent to the factory for training (free of service fee for the first time). Customers only need to provide accommodation for engineers.
Training
Free of charge for training within warranty. But customers need to take charge of the cost for accommodation, air tickets, visa fee.
24/7 online service
All our laser equipment is provided with 12 months warranty. JA Laser offers free maintenance or replacement service if something is wrong with the equipment under warranty. If it is out of warranty,JA Laser will send engineers to your factory as soon as possible and only charge the cost of parts.
Accessories supply
Raycus source is 2 years. Other parts is one year except for optical and consumable parts. Prolong serve is always available for option. Free of charge for fixing and changing parts within warranty. Only changing parts , the freight should be charged by customers.
Remote diagnosis
JA Laser can check the running status of the customer's laser cutter through our remote maintenance system. Our technicians can perform troubleshooting via remote access instead of on-site diagnosis and maintenance, saving you a lot of time.
Additionally, JA Laser will establish a special user profile for all customers who have purchased equipment from us to record your usage, maintenance records and other information. This will help us to learn about customer information more quickly and thus provide necessary upgrades according to customer feedback
Q1: I know nothing about this machine, what type of machine should I choose?
We will help you choose the suitable machine and share you the solution; you can share us what material will you marking / engraving and the depth of MARKING/ ENGRAVING.
Q2: When I got this machine, but I don't know how to use it. What should I do?
We will send operation video and manual for the machine. Our engineer will do training online. If needed, we can send our engineer to your site for training or you can send the operator to our factory for training.
Q3: If some problems happen to this machine, what should I do?
We provide two years machine warranty. During the two-year warranty, in case any problem for the machine, we will provide the parts free of charge (except for artificial damage). After the warranty, we still provide whole lifetime service. So any doubts, just let us know, we will give you solutions.
Q4: What's consumables of laser marking machine?
A: It does not have consumable. It's very economical and cost effective.
Q5: What's package, will it protect the products?
A: We have 3 layers package. For the outside, we adopt wooden cases free of fumigation. In the middle, the machine is covered by foam, to protect the machine from shaking. For the inside layer, the machine is covered by waterproof plastic film.
Q6: What's delivery time?
A: Commonly, the lead time is within 5 working days after receiving the payment.
Q7: What payment terms can you accept?
A: Any payment is possible for us , like TT, LC, Western Union, Paypal, E-Checking, Master Card, Cash etc.
Q8: How is the shipping method?
A: As per your actual address, we can effect shipment by sea, by air, by truck or railway. Also we can send the machine to your office as per your requirement .
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